Introduction to Active Listening
for Internal Auditors

Course Description

People often confuse the physical act of hearing with the emotional art of listening. The modern educational system emphasizes speaking and writing, but does not teach the important skill of active listening.

When you genuinely listen you show respect, create trust, and develop rapport. Active listening also helps you

1) identify and solve problems,
2) increase your knowledge and
3) avoid misunderstandings

By the end of this session, participants should be able to:

Define Active Listening Explain why you should care about active listening Explain why we listen Identify what’s stopping you from actively listening Explain the listening styles Identify and explain listening strategies

Course Details

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About the Instructor

Robert Berry


Robert Berry is an international speaker, trainer and consultant. He is known for creating engaging courses that teach through story telling.

What They're Saying About This Course

Brilliant session this afternoon on #activelistening - how to be a more effective #auditor at #InternalAudit20 from speaker Robert Berry, AKA That Audit Guy.

Great presentation from Robert Berry aka The Audit Guy at the #InternalAudit20 on why all auditors need to fine tune our listening skills. Are we afraid of what we will hear so intentionally choose not to listen?

Who ever said audit was boring? A perfect example of how to use story telling to bring your point to life. Great job.

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