Social media is a dominate customer engagement tool. It presents great opportunities for organizations. But with these great opportunities come great risks. I recently led a webinar about social media risks, remedies and governance. I believe social media has a huge impact on financial statements, compliance, and reputation. The slide deck below is a summary of the webinar. It is designed to provide high level information.
Have you audited your organizations social media?
If so, how did you do it?
What were some of the testing procedures performed?