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What is the Best Interview/Note Taking Style for Internal Auditors? (Part 2 of 2)

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In a recent article, I asked “What is the Best Interview/Note Taking Style for Internal Auditors?” This was part one of a two part series where I introduced 3 interview and 2 note taking techniques. Many of you responded to the polling questions asking about your favorite technique. Several of you posted responses in LinkedIn groups. Further, many of you sent nice emails (I like and respond to emails). Newsletter subscribers received two additional tips in the December issue. If you missed part one, read it here (What is the Best Interview/Note Taking Style for Internal Auditors?)

In this article, I would like to introduce/review a tool that can increase note taking efficiency. The typical

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The Best Interview/Note Taking Style for Auditors?-part1

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Understanding processes, performing testing and evaluating risks & controls not only require good communication skills but it also means auditors must be competent note takers. Good auditors must have a well-organized approach to taking, reviewing and refining notes. Some take detailed notes, while others use outlines. Regardless of the method, it is important to take notes consistently and unobtrusively. Any change in note taking may disrupt the process and cause the interviewee to alter his/her responses. The actions taken shortly after the interview are almost as important

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How do you describe what you do to friends and family not familiar with the audit profession? (part 1)

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The internal audit profession is comprised of Certified Public Accountants (CPA), Information Technology professionals, engineers, lawyers, nurses (remember the medical auditors) and more. In general, we ensure risks are appropriately mitigated. But how would you explain what you do to your grandmother. Here’s what I told mine:

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3 Keys to Being a Top Performing Auditor

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Internal Auditing is a profession that is open to quite a few different types of individuals. What I mean by that is, auditors can derive from varied background including accounting, finance, computer science, science, English, literature, biology, chemistry, social services, etc. As a result, it can be difficult to nail down the skills necessary to succeed. The Institute of Internal Auditors (IIA) developed an Internal Auditor

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Small Acts of Kindness Work Wonders with Audit Clients

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The phrase “it is better to give than to receive” is applicable to most areas of our lives. Studies have shown that those who participate in volunteer activities live better lives. Further, contrary to popular belief, nice guys do not finish last. Acts of kindness are important to build relationships of trust and respect.

I was fortunate to work with a few experienced professionals early in my career who taught me about the power of genuine kindness. I recall

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Are You Telling Audit Clients What They Want To Know OR What They Need To Know?

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I have had the privilege of working for or with some really great Chief Audit Executives over the years. They have taught me many valuable lessons, but one that sticks with me is “Tell them what they need to know.” To take it a little further, this person made me understand that there is nothing to fear as long I operate truthfully and

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What to do when audit clients disagree with you!

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Every auditor has or will face situations where clients significantly pushback on audit issues. Internal Auditing is an independent and objective function tasked with evaluating management’s risk identification and mitigation strategies. However, when presenting potentially reportable items to management, that objectivity can sometimes disappear as auditors began vigorously

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