Interpersonal Skills for Internal Auditors
Course Overview
How we interact and communicate with others determines how healthy our relationships will be with audit clients. The ability to get along with others is often just as important as a person’s ability to do the job. Unfortunately, effective communication is not a skill that we are born with. But, it can be developed.
It is in every auditor’s best interest to develop decent interpersonal skills.
In this session, we’ll
- Learn about various communication styles
- Create a positive work environment through improved awareness of personality styles
- Improve their self-awareness when communicating with colleagues and clients.
- Appreciate how our style affects specific situations
- Learn how to adapt our behavior to different communication scenarios
- Build rapport, persuade and influence with a focused communication approach.
Course Benefits
Build better relationships with audit clients
Gain courage to engage with audit clients
Communicate better with clients
Learning Objectives
- Recognize various communication styles
- Identify our communication personality style
- Discover how to adapt our behavior to others communication style
- Build rapport, persuade and influence
Course Categories
Communication, Personal Development
Course Level
Basic, Intermediate
Ideal Audience Auditor - Manager, Auditor - Senior, Auditor - Staff
Delivery Methods Hybrid, In Person, Virtual
Fields of Study Communication, Personal Development
Course durations (hours)
4, 8