December 2012

An Amazonian Lesson on Third Party Provider Management Risks (part 1 of 2)

Reading Time: 2 minutes We have all heard the terms outsource and co-source. In its basic form, the words mean that organizations have entrusted parts of their operational processes to others. Sometimes this is done to save money while in other instances it allows organizations to tap into a resource of experts that they may not otherwise have exposure to. Either way, in this marriage of sorts, it is important to understand

What is the Best Interview/Note Taking Style for Internal Auditors? (Part 2 of 2)

Reading Time: 3 minutes In a recent article, I asked “What is the Best Interview/Note Taking Style for Internal Auditors?” This was part one of a two part series where I introduced 3 interview and 2 note taking techniques. Many of you responded to the polling questions asking about your favorite technique. Several of you posted responses in LinkedIn groups. Further, many of you sent nice emails (I like and respond to emails). Newsletter subscribers received two additional tips in the December issue. If you missed part one, read it here (What is the Best Interview/Note Taking Style for Internal Auditors?)

In this article, I would like to introduce/review a tool that can increase note taking efficiency. The typical

The Best Interview/Note Taking Style for Auditors?-part1

Reading Time: 2 minutes Understanding processes, performing testing and evaluating risks & controls not only require good communication skills but it also means auditors must be competent note takers. Good auditors must have a well-organized approach to taking, reviewing and refining notes. Some take detailed notes, while others use outlines. Regardless of the method, it is important to take notes consistently and unobtrusively. Any change in note taking may disrupt the process and cause the interviewee to alter his/her responses. The actions taken shortly after the interview are almost as important

Internal Audit Leaders Must Be Readers (part 1 of 3)

Reading Time: 2 minutes In a recent Harvard Business Review article John Coleman states that “deep, broad reading habits are often a defining characteristic of our greatest leaders and can catalyze insight, innovation, empathy and personal effectiveness”. He also

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