Ask Better Questions, Get Better Answers, Perform Better Audits
Inquiry and observation are two of the most important internal auditing skills. Executed appropriately, harnessing these skills allow auditors to effectively identify risks, obtain information and evaluate control environments. Anyone can ask questions, but not everyone can ask effective questions. Auditors know what to ask, but many struggle with how to ask.
Ask, Get, Perform is a training course designed to arm auditors with the tools necessary to create and sustain effective communication with audit clients. A core element of this course is the belief that communication is a constantly evolving and continuous process where there is always “give and take” among its participants. In other words, there is more to asking questions than simply asking questions.
By the end of this course, attendees will be able to
- Identify and discuss the 5 elements to effective questions
- Understand the power questions posses
- Describe and avoid the barriers to asking good questions
- Identify the elements of the communication process
- Utilize a 5 step approach to ASK better questions, GET better answers, PERFORM better audits
This course is designed specifically for risk management, audit and compliance professionals at all levels who want to significantly improve their communication skills.
The only prerequisite for this course is the desire to ask better questions.
The order of events and content may be changed depending on the needs of the group.
Please contact me to discuss availability, content, pricing, travel, etc.
What People Have Said About This Presentation
Robert Berry, also known as That Auditor Guy, is a speaker with charisma. His wit and charm are only a small part of the story. His has a powerful message that encourages and teaches us to be more effective communicators. We know in fact, as auditors, our success is largely determined by how well we communicate with our clients. Robert shares his five step process to enable the auditor to maintain effective communication with their clients. Robert’s way of training is designed to reach all learners by allowing them to see, hear, and feel his message. Truth is, Robert really “gets it” as a communicator, an auditor, and an educator. I recommend his Ask, Get, Perform presentation to all auditors regardless of experience. I know we will hear more from and about Robert in our profession in the future.
All my best, Toynia Smith – Kansas State University