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Introduction to Active Listening for Auditors

People often confuse the physical act of hearing with the emotional art of listening. The modern educational system emphasizes speaking and writing, but does not teach the important skill of active listening. When you genuinely listen you show respect, create trust, and develop rapport. Active listening also helps you...

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Avoid a Social Media Mess – Auditing Social Media Management Processes

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Ask Better Questions, Get Better Answers, Perform Better Audits

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