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Check Out Our More Popular Courses

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Our popular courses for business professionals

Ideal Audience: Anyone who wants answers to life’s questions 🙂

Summary: In his 1936 classic How to Win Friends and Influence People, Dale Carnegie suggested we should “Ask questions the other person will enjoy answering.” Research shows that asking questions helps us learn and increases our likability. Who doesn’t like learning and being liked? We are not born with the art of asking questions. It is a learned behavoir.

 

By the end of this session, participants will be able to:

Ideal Audience: Those who want to listen better

 

Summary: People often confuse the physical act of hearing with the emotional art of listening. The modern educational system emphasizes speaking and writing, but does not teach the important skill of active listening. When you genuinely listen you show respect, create trust, and develop rapport.

 

Active listening also helps you

1) identify and solve problems,

2) increase your knowledge and

3) avoid misunderstandings.

 

By the end of this session, participants will be able to:

Ideal Audience: Anyone working with other people.
Summary: Everyone has something awesome inside. Sometimes we need help identitying, acknowledging and activating that awesomenes.

 

By the end of this session, participants will be able to:

Our popular courses for auditors

Curiosity is the cornerstone of internal auditing. Curiosity requires auditors to ask a lot of questions.

 

Do you struggle with asking clients the right questions?

 

The ability to ask appropriate questions is powerful. Continuously questioning clients is difficult. This course provides the tools you need to effectively ask questions. Often auditors know what to ask, but many struggle with how to ask and how to listen.

 

By the end of this course, attendees will be able to:

- Identify and discuss the five elements of effective questions

- Understand the power of questions

- Identify and understand client personalities

- Describe and and avoid the barriers to asking good questions

- Utilize a five step approach to ASK better questions, GET better answers, PERFORM better audits.

 

 

Activate Your Internal Auditing Awesomeness ™

Internal auditors are awesome people. That’s something we don’t hear in most business environments. Oftentimes we are called necessary evils, the group that bayonets the wounded…I could go on, but you get the point. Several years ago, after a tough audit engagement, a client called my team awesome. Then another. And another. Pretty soon, we started to believe we were actually awesome.

 

However, we did not know what we were doing to create this perception. That is, until I asked. This session provides information gathered directly from clients on what can make auditors awesome. And surprisingly, it has less to do with...auditing.

 

By the end of this course, participants will be able to

 

-Describe 3 critical components to being awesome

-Discover how to find your awesome attributes and apply them to auditing

-Find the courage to activate your awesomeness

 

People often confuse the physical act of hearing with the emotional art of listening. The modern educational system emphasizes speaking and writing, but does not teach the important skill of active listening. When you genuinely listen you show respect, create trust, and develop rapport.

 

Active listening also helps you

1) identify and solve problems,

2) increase your knowledge and

3) avoid misunderstandings

 

By the end of this session, participants should be able to:

Define Active Listening
Explain why you should care about active listening
Explain why we listen
Identify what's stopping you from actively listening
Explain the listening styles
Identify and explain listening strategies

 

We’ve been thrust into the world of remote work. Which means it is a perfect opportunity to take advantage of operational efficiencies when you use technology effectively.

 

The course explores several tools and techniques that can help you win at remote auditing. First, there is a general description of the various tools. Then, we explore the audit process. And finally, we describe tools and techniques for specific parts of the audit process.

 

Here’s what we’ll discuss.

1. The case for remote auditing

2. Equipment and Software

3. Tools and Techniques

4. Audit Planning

5. Audit Fieldwork

6. Audit Reporting

 

By the end of this virtual seminar, you will be able to:

-Identify tools to make your life easier while remote auditing.

-Setup your workspace with minimal cost but maximum benefit

-Plan better remote audits -Save time on fieldwork documentation

-Collaborate with audit colleagues and clients 

 

 

Finding and retaining audit professionals can be a daunting task. Resumes and interviews alone will not guarantee attracting top prospects. Once on board, organizations must keep talented professionals engaged. The employer/employee relationship is a two way process that requires time and attention to be meaningful for both parties. This course provides a 5 phase talent management methodology designed to help maximize the employer/employee relationship.

 

By the end of this session, participants will be able to discuss the following:

-The Organizational Environment
-Goals and Objectives
-Employee Assessments
-Employee Development
-Talent Acquisition
-Talent Retention

 

 

Microsoft Excel has been a staple in professional and personal environments for quite some time. We create budgets, track statuses and manage operations using data gathered an analyzed in this iconic application. It is a helpful tool, but it is not without its risks. Poorly managed workbooks can lead to bad decisions which in turn can cost corporations money. The purpose of this course is to arm Excel users with knowledge necessary to protect workbooks from unauthorized access, erroneous data entry and unreliable outputs.

The methods discussed closely mirror best practices used to secure robust IT applications. These methods, however, are designed to be implemented by the non “techie” end user. This course is great for excel users and auditors tasked with reviewing end user computing applications.

 

 

Managing an organization’s reputation risks can be frustrating.

 

Reputations are made or broken with the click of a mouse on social media. Failing to manage business processes that support social media can lead to significant reputation damage.

 

This session is designed to arm business leaders, auditors and risk managers with the knowledge necessary to understand social media operational risks while providing sensible solutions to controlling the chaos.

 

By the end of this session, you should be able to understand operational risks, processes and controls surrounding:

-Managing your reputation

-Protecting your virtual real estate

-Controlling you content

-Engaging with your audience

 

 

Contact me to discuss your training needs

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