Active Listening for Internal Auditors, an Introduction

Course Overview

People often confuse the physical act of hearing with the emotional art of listening. The modern educational system emphasizes speaking and writing, but does not teach the important skill of active listening.

When you genuinely listen you show respect, create trust, and develop rapport. Active listening also helps you

1) identify and solve problems,

2) increase your knowledge and

3) avoid misunderstandings

This course is designed to give auditors an introduction to the active listening process.


Course Benefits

Internal auditors will benefit from this course by

  • Learning the importance of active listening for audit professionals
  • Understanding the listening process
  • Improving relationships with audit clients through active listening

Learning Objectives 

By the end of this course, participant should be able to

  • Define Active Listening
  • Explain why you should care
  • Explain why we listen
  • Identify what’s stopping you from listening
  • Identify and explain listening strategies


Course Categories 
Auditing, Communication 

Course Level

Ideal Audience Auditor - Director, Auditor - Executive, Auditor - Manager, Auditor - Senior, Auditor - Staff

Delivery Methods Hybrid, In Person, On Demand, Virtual 

Fields of Study Auditing, Communication 

Course durations (hours)
1, 1.5 

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