Avoiding a Social Media Mess ™
Course Overview
Mismanaging business processes that support social media can lead to significant risk and/or reputation damage. Anyone remember the time Google almost lost its domain name (google.com) because they allowed it to expire? Yeah, me too.
Reputations can be made or broken with the click of a mouse on social media. Managing an organization’s reputation risks can be frustrating. Auditors must review social media management controls.
By the end of this session, you should be able to understand operational risks, processes and controls surrounding:
-Managing your reputation
-Protecting your virtual real estate
-Controlling you content
-Engaging with your audience
Course Benefits
Internal auditors taking this course will be able to
- Help your organization identify social media risk
- Recommend good social media controls to their audit clients
Learning Objectives
By the end of this course, internal auditors will be able to:
- Identify social media business process risks
- Recognize good social media business controls
- Recommend processes to protect your organization’s social media functions
Course Categories
Auditing, Specialized Knowledge
Course Level
Intermediate
Ideal Audience Auditor - Director, Auditor - Executive, Auditor - Manager, Auditor - Senior, Auditor - Staff
Delivery Methods Hybrid, In Person, On Demand, Virtual
Fields of Study Auditing, Specialized Knowledge
Course durations (hours)
4, 6