Avoiding a Social Media Mess ™

Course Overview

Mismanaging business processes that support social media can lead to significant risk and/or reputation damage. Anyone remember the time Google almost lost its domain name (google.com) because they allowed it to expire? Yeah, me too.

Reputations can be made or broken with the click of a mouse on social media. Managing an organization’s reputation risks can be frustrating. Auditors must review social media management controls.

By the end of this session, you should be able to understand operational risks, processes and controls surrounding:

-Managing your reputation
-Protecting your virtual real estate
-Controlling you content
-Engaging with your audience


Course Benefits

Internal auditors taking this course will be able to

  • Help your organization identify social media risk
  • Recommend good social media controls to their audit clients

Learning Objectives 

By the end of this course, internal auditors will be able to:

  • Identify social media business process risks
  • Recognize good social media business controls
  • Recommend processes to protect your organization’s social media functions


Course Categories 
Auditing, Specialized Knowledge 

Course Level

Ideal Audience Auditor - Director, Auditor - Executive, Auditor - Manager, Auditor - Senior, Auditor - Staff

Delivery Methods Hybrid, In Person, On Demand, Virtual 

Fields of Study Auditing, Specialized Knowledge 

Course durations (hours)
4, 6 

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